We took home our new mini labradoodle last night. The process could not have been any smoother without the help of Ashanti! Thank you for helping us pick out the right dog for our family!
Bella was amazing, I barely speak English and she helped me understand a lot. Thank you Bella for all your help and for your great customer service. The store is amazing, they gave me a lot of toys/stuff for my puppy for free.
Melissa was awesome! She was knowledgeable about where the dogs came from, and you could tell she cares about the puppies. She made the process of purchasing our baby very easy. This is our second dog from Pet Express. Thank you Melissa !
I just picked up this amazing Awesome little boy from pet express and I am so happy Mary is great she made this purchase so Awesome she explained everything I needed to know about my little boy I can’t believe the details she explained to me that I would’ve have never known about a new puppy pet express is the place to get a dog they really spend time going over the information that you need to know about your puppy and purchase
It was a very pleasant experience. Melissa helped us she was very knowledgeable there was no pressure she helped us with all the things that we needed to start with a beautiful new miniature Schnauzer
“I had an amazing experience at Pet Express thanks to Karina! She was incredibly knowledgeable, patient, and helpful throughout the process of purchasing my new dog. Karina took the time to answer all of my questions, guided me through selecting the perfect pup, and made sure I had everything I needed to get started. Her passion for animals really shines through, and I couldn’t be happier with my new furry friend. Highly recommend Karina and Pet Express for anyone looking for a great pet-buying experience!”
This is the second time that I’ve purchased a puppy from this location and the second time I purchased it from Anna Very knowledgeable and helpful and I find the puppies to be in excellent care prior to homing. Are you the best pet store in the entire region highly recommend
I had a great experience at Pet Express Braintree. Lauren was extremely knowledgeable and helpful during the whole process. I also forget the name of the other employee that was also super helpful ringing up all the supplies etc.! My Bichon pup, Willard is happy and healthy! My only constructive criticism would be that the toys given in the "puppy starter pack" should be better sized for the breed being purchased. Then it would be nice if a person is serious about buying a puppy that they can meet and play with the puppy before buying. Willard and I get along great and I could just tell he was a love with the quick meet I got but I bet more people would buy other pups if they could get to know them first. For all the bad comments about unethical... quit your ranting. There's so much bad in the world and my puppy is happy to have me as his owner! There's a lot worse out there you can try and fix....
I had a wonderful experience with Karina adopting our new dog named Bubbles. The only thing I would improve on is a) making sure our military discount is applied b) having lower costing pups but I get it they are pure breds and there are vets helping take care of them. But besides that great experience ! We are very happy with our puppy
Awesome experience today with the team at Pet Express Braintree! Major shout out to Jennie and Lauren who went above and beyond to make this experience not an overwhelming one for me. My girls' day....YEAR... has been made! Welcome home, Robert Max.
