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We know you have questions, and we can answer them!

Here's some of our Frequently Asked Questions.

Yes we do! You can check our Health Warranty here.

  • All Puppies are USDA certified, trained, and inspected Breeders/Dealers.
  • One Year Health Guarantee (alleviating the cost of treating any contagious illnesses, some restrictions may apply).
  • All Puppies are Microchipped with Lostmypet.com.
  • Three Year Hereditary Warranty (protecting you in the case of a genetic problem).
  • FREE office visit (within 14 days of purchase) with participating veterinarians.
  • Training Program with mypettrainer.com.
  • Low cost spay/neutering certificate... and Much More!

Yes! All our pets come pre-microchipped, which means protection for you and for your pet. The Lifetime Microchip Enrollment is $99 and processed at the time of sale for you. We include this fee when we inform you of the puppy's purchase price but it will ring up as a separate line item on your receipt.

Yes! We have a special bakery inside our beautiful stores! You really got to check it out! Always fresh and made right here in the USA. Made with human grade ingredients and 100% wheat, corn, soy free, they are the perfect gift for your dog. Our dog treats are FDA approved and have no added sugars or preservatives. Our treats are doggy delicious!

Well...We'd really love you to see it for yourself and experience Pet Express! But, we are very proud to provide an environment of comfort and safety. Along with a temperature controlled, state of the art facility, with on staff veterinary care and a heap of snuggles and attention, Pet Express provides the happiest, healthiest puppies in New England. We will spare no expense for the care of our puppies in our facilities. We are confident that your Pet Express experience will be both memorable and welcoming! Stop by at one of our convenient locations.

We are committed to matching you with the puppy of your dreams! Contact us or come to the store to see our happy & healthy puppies.

We accept all major credit cards, cash, and we also offer financing.

Yes! If we do not have the puppy of your dreams, we will work hard to get it, just let us know what you are looking for.

Yes we do! We are New England's local pet store, with two convenient locations in Braintree and Saugus.

Yes! We are proud to support our community with local charities